Our Story
Professional pastry tools, one piece at a time
Pastrello is a cake decorating supply shop in Novi Pazar. We stock the tools professional kitchens buy by the case, and sell them one at a time to anyone who needs them.
Brand Story
Trade-grade tools, without the trade counter
The equipment that reaches bakeries, restaurants and hotels around the region moves in wholesale quantities. Cases of one item, minimums that only make sense if you are finishing four hundred cakes a week. If what you need is a single ball tool, that door is usually closed.
Pastrello opens it. We buy through a Novi Pazar supplier that has spent fifteen years equipping professional confectioners, and we break the range down to single units. The same steel, the same silicone, the same shelves the trade orders from, sold one piece at a time with the specification printed on the listing.
How it works
From the listing to your bench
Choose
Every listing carries the dimensions, the material and the piece count. If a detail is missing, ask and we will confirm it before you buy rather than guess.
Order
Order online whenever it suits you, or write to us if you would rather talk it through first. There is no trade account and no minimum quantity.
Packed
Orders placed before 2pm leave the workshop the same working day, boxed so that nothing arrives bent or scratched.
Delivered
Tracked delivery anywhere in Serbia in two to four working days, free above 7.000 RSD. Or collect from the workshop at Moskovska 11 in Novi Pazar.
Backed
Unused items are replaced on one photo. Once a tool has been used we cannot swap it, but send us a photo and we will look at anything else.
Our mission
To put the tools professional kitchens rely on within reach of everyone who decorates, whether that is four hundred cakes a year or one for a child’s birthday party. No trade account, no case minimum, and no cheaper version quietly sold to people outside the business.
Our vision
To be the shop a decorator in Serbia checks first. A range deep enough to cover the whole job, from the tin the cake bakes in to the box it leaves in, with the everyday pieces kept on the shelf rather than ordered in when someone finally asks.
Company values
Six rules we do not bend
Specification on the listing
Size, material and piece count belong on the product page, not in an email. Where we cannot confirm a detail, we say so instead of inventing one.
Trade stock, single units
We stock what professional kitchens order by the case and sell it by the piece. The quality does not change with the size of the order.
Clear on replacements
Unused items are replaced on one photo. Once a tool has been used we cannot swap it, but anything else we will look at.
Long term, not one off
We would rather answer a question and lose the sale than send you the wrong tool. Customers come back only if the first purchase was the right one.
Food safety first
LFGB and FDA testing on every food-contact item, with certificates available on request for commercial kitchens.
Answer honestly
If a cheaper tip will do your job, our support desk will say so. We would rather lose one order than a customer.
Start here
Find the tools for your next cake
Browse the full range, or send us a photo and we will build the shortest possible list for you.